Tcchew!
Don't those customer service people in banks just piss you off? On the real! To say it was free banking sef, I will be willing to condone them giving me attitude but ontop the one where they are charging me 20 pounds a month... I am willing to spit fire through the phone o.
I have a problem. They are not allowing me access to internet banking. I know its just me cos my colleagues have the same type of account and they can log in. I called them knowing fully well that I didn't have all the details to access the account on the phone. I ask for advice on what to do. The boy asked me to send fax msg with instruction. No problem. I request for them to call me back once they have received the fax. Na here wahala come start. What will I hear?
"I'm sorry mam' we are only inbound call center"
I know that this boy is lying. I used to work for a big bank and even me myself used to deliver that line. To make matters worse, his colleague called me three days ago on the same number I called him on asking me about my transactions and stuff. They have called me everywhere I went so this boy is trying to feed me BS. What have they been using my 20 pounds a month to do? How can a whole big bank like that not have outbound telephone line and I told him exactly that. Me I cannot shout. I repeated what I want from him and also stated explicitly on the fax message that I want them to call me back to confirm the issue has been resolved. I have sent the fax.. I am now waiting.. and boiling..
Yeye banks.. giving me attitude onto service I am paying for... I hate dealing with them! But then again.. one would always experience problems at one point or the other and have to call them.. rather unfortunate
The taste of freedom to those who have had to fight for it is different as opposed to those who were born into it. Thank God I was born a free soul, not having to know the trauma of confinement and subjugation.
Tuesday 29 April 2008
Banks Sha!
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2 comments:
e yah pele o...big companies are just a pain in the neck...cuz even if you leave them for another bank they dont care.
by the way..thanks for the loooooong comment on my blog. pls can u send me ur email addy or mail me on aloted@yahoo.com- I need to respond to your comment ;)
Cheers namesake!
change banks then if they arent catering to ur needs.
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